Customer service representative jobs in Canada

Numerous opportunities for customer service representative jobs in Canada! In this position, you can work in basically any industry, as long as you have an excellent ability to understand the product and communicate with customers professionally!

At customer service representative jobs in Canada, you would be one of the main people of contact, offering support in writing and/or on the phone. You would assist the customers with any issues or questions they have about the product, coordinating with other customer service departments if necessary. For this, you need a positive and helpful attitude as well as a clear and efficient communication. Of course, excellent English skills are a must. French may be required depending on the location and the company.

Training will be provided on the job.

According to your experience, education, skills, and the company standards, customer service representative jobs in Canada offer around 54,878 CAD/year (=40,771 USD).

General requirements:

  • High school diploma
  • Previous experience in a similar position
  • Excellent verbal and written communication and customer service skills
  • Ability to use computers efficiently
  • Ability to stay calm and polite under pressure
  • Positive, helpful, friendly personality
  • Willingness to learn more

General responsibilities:

  • Answer any questions and deal with complaints accordingly
  • Maintain a positive and professional attitude in all circumstances
  • Communicate with customers through calls and/or chats
  • Learn and deliver information about the services that your company provides
  • Process orders, cancelations, forms etc.,
  • Keep record of interactions, transactions etc.,
  • Communicate and coordinate with colleagues
  • Provide the necessary support to ensure customer satisfaction, professionalism

Sign up for customer service representative jobs in Canada on VideoWorkers:

First, create your account and set your preferences for the job(s) and the location(s).

Then, complete the CV page with your education and experience.  Afterwards, read our complete guide on how to create a good video to show employers your skills and motivation. Then simply upload it and connect to great offers!

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